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Frequently Asked Questions about CueMaster
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This page is initiallly meant for existing users of CueMaster, but can
also be of interest to potentional customers. Below we try to answer
some frequently asked questions. Please check carefully before contacting
us. In case your question is not answered here, you are invited to send
us a Support Request Form. If your question is very urgent, please
contact us directly by phone.
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Contents
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1. Hardware
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Q 1.1:
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A 14" monitor is used for CueMaster, can I use every (VGA) monitor for this?
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A :
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No. CueMaster works directly in PAL Video and uses therefore a vertical sync
frequency of 50Hz. Most modern computer monitors however are pnly suitable for
frequencies of 60Hz and higher (VGA, SVGA, etc.).
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A :
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Only RGB monitors suitable for PAL frequencies (50Hz, 15,625kHz) with interlace
can be used here. The CueMaster AKF50 is best used for this purpose. A TV monitor
with RGB input could also be used.
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A :
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Examples of (older) monitors that can also be used are: Taxan 775, Eizo 2060S,
Acorn AKF18, Acorn AKF50, Philips CM8833, Philips CM11342, and also some Amiga
monitors that are based on a Philips design.
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Q 1.2:
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How can I use CueMaster if the RGB monitor dies suddenly.
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A :
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The CueMaster software can be configured to work without a computer monitor.
Switch the computer of and wait a few seconds. Press the Alt key and keep it
depressed whilst switching on the computer. Once you see the desktop appearing,
you may release the Alt key. You can now use a standard TV (CVBS) monitor
on one of the cue outputs for editing. The desktop is visible permanently in
this setup, so that you can fully control your CueMaster.
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Q 1.3:
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Can I work on one text whilst displaying another?
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A :
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As you only have one screen, you either display a text, or you are editing one.
However, the text you are editing on may be different from the one you are
displaying. You can simple use the Escape key to toggle between the two modes.
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Q 1.4:
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Is CueMaster compatible with standard PCs?
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A :
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Yes, although CueMaster is based on a different operating system (RISC OS),
it can be included in a standard PC (or Mac) network (optional network card)
and it can read and write 1,44MB floppies in both PC and Mac format.
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Q 1.5:
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Can I use every on-camara unit?
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A :
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Yes, as long as the on-camera unit is based on the PAL TV standard there
should be no problem. The cue output of the CueMaster is a standard PAL
back & white 1Vpp video signal that can be supplied to most standard
on-camera units, e.g. BDL Autoscript or Autocue. CueMaster can also be
configured to be used with most LCD screens (provided they are suitable
for the PAL video standard).
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Q 1.6:
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Does CueMaster display a mirrored image?
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A :
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No, this is not common practice. The computer always displays the
text in a normal readable manner; this makes life a lot easier for
the operator. The image is always mirrored in the on-camera unit.
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2. Software
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Q 2.1:
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Can I read files directly from an Apple floppy?
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A :
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Yes you can. CueMaster comes with a special software utility
called MacFS that allows you to read
and write Apple 1.44MB floppies directly.
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Q 2.2:
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I'm trying to read from an Apple formatted disc, but it won't work
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A :
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You are very like to have encountered a DD disc (as opposed to HD)
that has been formatted on an Apple computer. Unfortunately these discs
cannot be read by CueMaster. Although DD format discs are not common
within the Apple community anymore, you may find some around. Try
formatting the disc on the CueMaster computer, or use a HD (1,44MB) disc.
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Alternatively you may want to use standard 1,44MB DOS formatted discs
as they can be read by both systems.
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Q 2.3:
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Can I work on one text whilst displaying another one?
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A :
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See same question under Hardware.
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Q 2.4:
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Can I read Microsoft Word files?
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A :
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Yes, by using AntiWord. See also below.
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Q 2.5:
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I'm trying to load text from a PC floppy, but I get garbage on the screen.
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A :
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You are likely to have encountered a file in Microsoft Word format.
CueMaster can only read text files in ASCII, RTF or NewStar format.
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When saving the text from Word on a PC, try saving it as 'plain' text
or as RTF (Rich Text Format). These features are available on all
versions of Word.
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A good alternative is to use the free program AntiWord
which is distributed under the GNU Public Licence. It allows you to
convert any Word file to plain text easily. The program can be used
alongside CueMaster.
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Word is a registred trademark of Microsoft Corporation Inc.
Apple and
Mac are registered trademarks of Apple Corporation Inc.
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Any links shown in red are currently unavailable.
© X-Ample Technology BV. Last changed: Tuesday, 25 June 2002 - 10:07 CET.
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